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Frequently asked questions
General
No, not automatically. Although, you're more than welcome to choose an annually renewing membership at checkout. Either way, you will be notified within 30 days of your membership ending or renewing.
No. One-time donations are a single charge with no renewal.
Please refer to this link for information on how to edit or cancel recurring payments: https://support.zeffy.com/how-can-i-edit-or-cancel-my-recurring-payment-donation-or-membership-2seoj
Zeffy automatically adds a suggested tip to help cover their free platform services. To change it:When checking out, look for the order summary or contribution section.Click the dropdown or click the "Other" option.Change the amount to $0 (or any custom amount you prefer), and click save.If you already completed a transaction and accidentally tipped but want to remove it, you can request a refund directly for the tip portion via the "Learn more" link in your confirmation email.
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